Business Customs, Protocol and
Etiquette in Germany

Learn about German business protocol and business communication. Discover the best way to conduct business meetings and make business presentations in Germany (for information on other country
enter here). Get practical tips on gift-giving and business entertainment. Study the relationship building process and cross-cultural management, as well as intercultural competence, cross-cultural communication, intercultural interaction, multicultural management and much more.
The reports are published by International Cultural Enterprises, Inc. (for information about the company
enter here), leaders in international business information, in cooperation with top US executives. The information is current and constantly updated.
Below please find the titles of the reports with a brief summary of the topics, as well as the word count.
Report title: Understanding Your German Partner
Total words: 2200
Topics summary:
Space ..... Formality ..... Openness ..... Building a bridge ..... Small talk ..... German stiffness ..... The concept of time ..... Substance and stability ..... Business values ..... Sense of security .... The German workplace ..... Control and authority ..... Individual supervision ..... The work ethic ..... Women in business ..... Male/female relationships ..... Building the relationship ..... Appropriate topics ..... Separating business from the personal side
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Report title: Successful Business Communication in Germany
Total words: 1534
Topics summary:
First impressions ..... Cultural differences ..... German presentations ..... Getting down to business ..... Small talk ..... Friendliness and familiarity ..... Being direct ..... Open confrontation ..... Expressing criticism ..... Negative feelings ..... Using humor
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Report title: Building
Business Relationship in Germany
Total words: 647
Topics summary:
Speaking German ..... Formal approach .... Assuming a friendship .... Academic education ..... Generalists versus specialists ..... Working out details .... Cultural attitude ..... Comparison and criticism
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Report title: Doing Business in Germany
Total words: 2080
Topics summary:
Making initial contact ..... Meeting and greeting ..... Forms of address ..... Dress code ..... First meeting ..... Verbal and nonverbal communication ..... The importance of relationship .....Orientation to time ..... Topics of conversation ..... Making a presentation ..... Names ..... Titles ..... Decision-making behavior ..... Bargaining range ..... Gift-giving ..... Wining and dining
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Report title: Business Customs and Protocol in Germany
Total words: 1120
Topics summary:
Similarities and differences .... Face-to-face meetings .... Level of formality .... Setting appointments .... Successful presentations ..... Negotiating style .... Decision-making .... Business entertainment ..... Regional differences
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Report title: Business
Entertainment and Etiquette in Germany
Total words: 1674
Topics summary:
Dress .... Manners .... Office
Protocol .... Business Entertainment .... Table Manners .... Visiting Your
Counterpart's Home .... Topics to Discuss .... Dos and Taboos
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Report title: Education System in Germany
Total words: 2340
Topics summary:
Primary Education .... Secondary and Upper Secondary Education .... University and Higher Education .... Structure .... Duration .... School Year .... Tuition Fees .... Languages .... Access .... Financial Assistance .... Academic Year .... Evaluation and Promotion .... Useful Addresses
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Report title: Establishing Business in Germany
Total words: 2930
Topics summary:
Legal Forms of Businesses .... Joint Stock Corporations .... Formation .... Capital .... Organization .... Limited Liability Companies .... Registration .... Setting up a Franchise .... Working conditions .... Taxation
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